Frequently Asked Questions
Where are your products sourced from?
Our honey is sourced from Yemen and selected for its monofloral integrity and traditional harvesting practices.
Our dates are sourced from Saudi Arabia and chosen for their character, balance, and consistency.
All products are carefully packed in Canada.
Are your honeys raw?
Yes. Our honey is cold-extracted, minimally filtered, and not heat-treated. This preserves its natural texture and character.
Why is Yemeni honey different?
Yemen's diverse geography, native flora, and long-standing beekeeping traditions produce distinctive monofloral honeys with unique colours, textures, and flavour profiles. Each variety reflects a different region, nectar source, and harvest season.
Why is your honey transported by air?
Yes, we ship across Canada. Shipping options and delivery times are displayed at checkout.
How do you ensure quality and authenticity?
Our honey is sourced from Yemen and selected for its monofloral integrity and traditional harvesting methods. It is cold-extracted, minimally filtered, and not heat-treated.
Our dates are sourced from Saudi Arabia and chosen for their character, consistency, and natural quality.
Each product is handled with care from origin to final packing in Canada, maintaining transparency and consistency across our collection.
Why do different honeys have different prices?
Each variety reflects differences in floral source, harvest conditions, seasonal availability, and handling. Pricing reflects sourcing, transport, and careful preparation rather than volume or processing.
What does “Malaki” mean?
“Malaki” means “Royal” in Arabic. It is traditionally used to describe distinguished Yemeni honey.
Why is Sourab White Honey white?
Sourab White Honey comes from seasonal floral sources associated with Yemen's highland regions. Its naturally pale colour and creamy texture are characteristics of the honey itself and are not the result of processing or additives.
Which honey should I start with?
Sidr Malaki Usaimi is our most balanced and approachable honey, making it an excellent starting point. If you're looking for something truly unique, Sourab White Honey offers a creamy texture and memorable sweetness unlike traditional honey.
How do I choose between the different honeys?
Visit our Compare Our Honeys guide to explore the differences in sweetness, depth, texture, and character. You can also start with the Honey Discovery Collection to experience all four varieties side by side.
Do you offer a way to try different honeys before choosing one?
Yes. Our Honey Discovery Collection includes tasting jars of all four Yemeni honey varieties, allowing you to compare them side by side before choosing a full-size jar.
Why has my honey crystallized?
Crystallization is a natural process and does not affect quality. Store at room temperature and avoid refrigeration.
How should I store honey?
Store at room temperature, away from direct sunlight. Avoid refrigeration.
How should I store dates?
Dates should be stored in a cool, dry place. Refrigeration is optional and may extend shelf life.
Do you ship across Canada?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.